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Please read the questions below and if you can not find your answer,
please send us your question, and we will answer you as soon as possible.

F.A.Q’s

Frequently asked questions

Are the products sold on Betterlife.pk 100% original?

Yes, absolutely! We guarantee that all our laser hair removal devices and other products are 100% original, authentic, and come brand-new in sealed packaging.

Do you offer Cash on Delivery (COD)?

Yes, we offer a safe and secure Cash on Delivery (COD) service all over Pakistan. You can comfortably pay in cash when you receive your parcel at your doorstep.

Are there any hidden delivery charges?

No, there are zero hidden charges. We offer completely FREE Delivery across Pakistan. The price you see on the product page is exactly what you will pay.

Why are your prices lower than other websites or markets?

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Is it safe to use these Laser/IPL hair removal machines at home?

Yes, the devices we sell are clinically tested and designed specifically for safe, easy, and effective use at home. They come with built-in safety features like skin tone sensors.

What is the estimated delivery time?

Our standard delivery time is 2 to 4 working days, depending on your city. We dispatch orders swiftly to ensure you receive your product as soon as possible.

Other Questions

General questions

What is your return or exchange policy?

Customer satisfaction is our top priority. If you receive a damaged, defective, or incorrect product, please contact our support team within 24 to 48 hours of delivery. We will guide you through a smooth and hassle-free exchange process.

How can I contact you for support or guidance?

We believe in real human support! You can easily reach out to us directly via our WhatsApp support line for quick replies. Whether you need an update on your order or guidance on how to properly use your new laser machine, we are always here to help.

How long does it take to see results from the IPL/Laser device?

While individual results can vary depending on hair type and skin tone, most of our customers start seeing a significant reduction in hair growth after just 3 to 4 treatments (usually within 4 to 6 weeks). A detailed instruction manual is included in the box for the best and safest results.

Ask Us …

Have questions ?

Still have questions? We are always here to help! Whether you need advice on choosing the right laser device, have a query about your order, or need guidance on how to safely use our products, just drop us a message below. Our dedicated support team will get back to you within 24 hours. (For immediate assistance, feel free to use our WhatsApp chat!)