Privacy Policy

Last Updated: September 2026

At Better Life, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or otherwise interact with Better Life.

By using betterlife.pk, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

  • Full name

  • Phone number

  • Email address

  • Billing and shipping address

  • Order and transaction details

  • Information you provide when contacting our customer support

  • Account information if you create an account

  • Website usage and browsing information

We only collect information that is reasonably necessary to provide our services and process your orders.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders

  • Confirm and communicate with you about your purchase

  • Provide customer support

  • Respond to questions and inquiries

  • Provide product guidance and post-purchase assistance

  • Process payments and prevent fraudulent transactions

  • Improve our website, products, and customer experience

  • Maintain records of orders and customer communications

  • Send promotional communications where permitted and where you have chosen to receive them

We do not use your personal information for purposes unrelated to our business services without an appropriate legal basis or your consent where required.

3. Payment Information

Payments may be processed through third-party payment providers or other payment methods offered by Better Life.

Where payment information is handled by a third-party payment provider, your payment details may be subject to that provider’s own privacy policy and security practices.

Better Life does not intentionally retain complete payment-card information unless it is necessary and legally permitted for the relevant transaction.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Keep items in your shopping cart

  • Remember certain preferences

  • Understand how visitors use our website

  • Improve website functionality and performance

  • Provide relevant website experiences

You may adjust your browser settings to manage or disable cookies. Some website functions may not work correctly if certain cookies are disabled.

5. Sharing Your Information

We may share necessary information with trusted third parties when required to operate our business, including:

  • Payment service providers

  • Courier and delivery companies

  • Website hosting and technical service providers

  • Analytics and marketing service providers

  • Customer support or communication platforms

These parties receive only the information reasonably necessary to perform their services.

We may also disclose information where required by law, legal process, or to protect the rights, property, and security of Better Life, our customers, or others.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Complete transactions

  • Provide customer support

  • Maintain business and financial records

  • Resolve disputes

  • Comply with applicable legal and regulatory requirements

When information is no longer required, it may be securely deleted or anonymized where appropriate.

8. Third-Party Websites

Our website may contain links to third-party websites, including social media platforms, payment providers, manufacturers, or other external services.

Better Life is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.

9. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Withdraw consent where processing is based on consent

  • Opt out of promotional communications

To make a privacy-related request, please contact us using the details provided on our Contact Us page.

10. Children’s Privacy

Our website is not intended to knowingly collect personal information from children.

If you believe a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, or applicable requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact Better Life through our Contact Us page.

Website: betterlife.pk
Location: Islamabad, Pakistan